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How do I place an order?
1.Start shopping by selecting the product category links: e.g. PLATES, POLISH, ACCESSORIES.You can also shop our latest product through the NEW IN category link. If you have a specific product in mind or are unsure where to start, you can simply enter a key word or item number in search box on the homepage.
2.Once you have found an item you want to buy, click on the 'ADD TO BAG' button.
3.You can then either continue shopping, or review the items in your shopping cart.
4. If you're happy with the items in your cart, click 'CHECKOUT' to complete your order.
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How to unsubscribe from our newsletter
We're sorry to see you go!
Just follow the instructions below in order to unsubscribe from our newsletter:
1. On the button of each email you received from us there is an UNSUBSCRIBE LINK. Please click the link to start the process.
2. Once you clicked the "unsubscribe" link you'll be redirected to the "Update Email Preferences" page. At the bottom of this page you can find the unsubscribe link which will remove you from our mailing lists.
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I didn’t receive an email confirmation, what should I do?
If you didn’t receive an email confirmation after two business days please email or call our Customer Service at
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Can I cancel my order?
No problem. Just give us Message. Try to contact us within 24 hrs, since we process our orders very quickly. If you cancel before your order has gone into production,
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Can I change my order?
No problem. Just give us Message. Try to contact us within 24 hrs, since we process our orders very quickly. If you cancel before your order has gone into production,
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I entered my order incorrectly. Can I still make changes?
Yes, you can. However, please make sure to contact our customer service prior to making any changes
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What payment methods do you accept?
There are 3 payment methods for you to choose: Paypal，T/T and westernUnion.
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How can you charge such low prices?
We cut out the middleman because Homegrown products . This cuts out our overhead costs - passing along the savings to you!
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Can I use more than one promo code at a time?
We limit coupons to one promotional code per order.
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Do I pay local taxes?
If you are located outside of the United States you may have to pay local taxes. Since this will differ depending on which country you’re in, we advise checking your country’s specific tax and custom laws beforehand.
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Is it safe to place an order online?
Absolutely, we care about your security and privacy very much.
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What are your shipping options and times?
Please note, depending on your country and delivery method the time that your order is going to take to be deliver might vary.
If you have a tracking number you can see the status of your order in the following links:
China Standard Delivery: https://www.17track.net/enLocal Standard Delivery:
DHL: http://www.dhl.comFedex: http://www.fedex.com
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How is freight calculated?
According to our freight system, the more products you purchase, the cheaper the freight is. Take Stamping Plate for example：
Ship from UK
When the customer buys 10 plates, the total weight is 270g
shipping cost is 4.56
When the customer buys 20 plates, the total weight is 540g
shipping cost is 6.45 When a customer buys 40 plates. The total amount is 1080g shipping is 10.23
We can see that when we buy a 20 plates, the average shipping cost of every plate is 30% off when purchase 10, and average shipping cost of every plate when buy 40 is 44% off it when purchase 10.
Shipping from China to UK
When the customer buys 10 plates, the total weight is 270g shipping cost is 5.86
When the customer buys 20 plates, the total weight is 540g and the shipping cost is 8.56
When a customer buys 40 plates. The total amount is 1080g. Shipping fee is 13.96
When you purchase a certain amount, you can also enjoy free shipping
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Where did the goods ship from?
You can choose the delivery Local on the product page. If there is no delivery Local, it will be shipped from China by default. Then you can select the destination to view the shipping cost
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How long will it take to ship after placing an order?
Usually we need 1-2 days stocking time. In case of holidays or non-working day, it may be postponed. For wholesale customers, we will negotiate the delivery time with you and ship products in time.
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Shelf life and storage method
Unopened polish has a 2-year (or 24 month) shelf life.
Always keep the neck of the nail polish bottle clean and store it somewhere cool, out of any direct sunlight.
Avoid Light. The pigments in nail polish—especially sheer and pastel colors—can shift over time when exposed to light. Be sure to keep your polish stored away from light (natural and artificial). Stay cool. Store color and nail care products in a cool place.
Stay safe. Store polish away from heat and flame.
Keep it fresh. Discard any polish bottles that have been open for over 24 months.
Close your bottles of color and care tightly after every use to avoid evaporation and drying out due to air exposure.
If the nail polish has not been used recently, the formula can begin to separate causing some unevenness in the color. In this case, shake the bottle thoroughly before beginning the your nail prep so it has time to settle. This will help ensure that any bubbles created by shaking can rise back to the surface before color application.
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Does nail polish have a bad smell and can it cause allergies?
About the smell, we have tried to keep the odor to a lighter level. If it is to be completely odorless, it need to add some other chemicals that may be harmful to the human body.
ALLERGY ALERT: BEFORE APPLYING ALWAYS TAKE A SKIN TEST WITH A DROP AND WAIT FOR MINUTES TO CHECK ANY ALLERGIES. Remove immediately if redness or other signs of adverse reaction occur.
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base coat/top coat necessary?
Adding a top coat is an important step, designed to seal, shine, and extend the wear of your manicure.
With regular nail polish, a base coat is always recommended and choosing the right one could prolong the life of your manicure, prevent chipping, and nourish and protect your nail.
A base coat is always recommended as a foundation for essie lacquers in order to protect the nail and help the color adhere.
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What to do if the printing plate can not print?
Because of the different nail polish quality, some nail polish is not suitable for stamping, so please choose the right nail polish, and if the first time you can not transfer the design to the stamp, please try again. And please clean the plate after each use.
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The pattern of the stamping plate is too small.
If the print does not cover your entire nail, it is recommended that you try the method of expansion printing. Proceed as follows:
1.Remove the seal's silica gel
2.Transfer printing from the printing plate as usual (Note that the next step is the key)
3.Sque eze the stamper's silico part to a large size until the print size is what you want.
4.Finally transferred to the nail (Or on the contrary, first pinch the stamper's silico part when transfer printing from the printing plate, then released it when the print is transferred to the nail, can also get a larger size print.)
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Can the lamp be used with other brand of polish also?
Yes, it can work with any gel nail polish that can be cured under a UV/LED light.
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What plug does this have?
We will equip the suitable plug for you when you make the order according to your type you choose and the place where you will use it.
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Is the size and picture of the product accurate?
Due to differences between monitor displays, actual color may vary slightly from image. There may be slight errors in manual measurement.
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What is the warranty period of the machine？
Normally, we provide a guarantee period of 3 to 6 months for the machine. When you receive the machine, please check whether the goods are in good condition. If there are missing parts or scratches caused during transportation, please contact us in time. We are willing to reissue or make corresponding compensation. If the machine does not work properly due to non-human reasons during the warranty period, we will provide you with a satisfactory solution after verifying the situation.
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How can I return or exchange an item?
Please return unwanted items to us for a refund or exchange within 28 days of receiving them. All items returned items must be in a brand new, unused condition and image plates must still have the blue film intact.
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Can you provide an invoice？
We can provide you with a proforma invoice for the product you purchased.
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The nail drill machine stopped working.
Firstly, confirm whether the machine itself is damaged or the nail drill handle is damaged.
About damage, there may be a problem with the control box of the main machine, causing the handle to stop working. Could you please try to connect the handle to another machine to test if it is damaged? If the handle still doesn't work properly, it is possible that the components has moved during transportation. Could you please try to unscrew the tail of the handle to adjust and re-rotate? (Note: Please do not operate with the power on!)
If all the operations are useless, please contact Customer services for more information.
